Vocabulary Words Every Customer Service Receptionist Should Know


Vocabulary Words Every Customer Service Receptionist Should Know



Vocabulary Words Every Customer Service Receptionist Should Know | English A1 Level (Beginner / Elementary)

84 Word


Hello


Definition: A greeting used to say hi to someone.

  • She said hello to her friend.
  • He waved and shouted hello across the street.
  • I heard him say hello when he entered.

Hello in a sentence


Welcome


Definition: To greet someone in a friendly way; to accept.

  • They welcome new students to the school.
  • She felt a warm welcome from her friends.
  • His welcome was genuine and kind.

Welcome in a sentence


Help


Definition: To assist someone with something.

  • Can you help me with my homework?
  • She helped her mother in the kitchen.
  • He always helps his friends.

Help in a sentence


Thank You


Definition: A polite expression used to show gratitude.

  • Thank you for helping me with my homework!
  • She said thank you after receiving the gift.
  • Understanding when to say "thank you" is important for manners.

Thank You in a sentence


Please


Definition: A polite word used to make requests or express desire.

  • Can you help me, please?
  • Please pass the salt during dinner.
  • I would like a cookie, please.

Please in a sentence


Good


Definition: Of high quality; positive.

  • She did a good job on the test.
  • This is a good book to read.
  • They are good friends.

Good in a sentence


Bad


Definition: not good; of poor quality

  • That was a bad movie; I didn’t enjoy it.
  • He made a bad decision that he regretted later.
  • The weather was bad, so we stayed indoors.

Bad in a sentence


Yes


Definition: An affirmative response or agreement.

  • Yes, I would love to join the team.
  • She said yes to the invitation.
  • He nodded yes when asked if he understood.

Yes in a sentence


No


Definition: A word used to indicate refusal or negation.

  • He said no to the invitation.
  • She has no time for distractions.
  • They received no reply to their letter.

No in a sentence


Name


Definition: A word by which a person or thing is known.

  • What is your name?
  • Her name is Sarah.
  • He wrote his name on the paper.

Name in a sentence


Phone


Definition: A device used for communication, typically by voice.

  • I called my friend on my phone.
  • She sent a message on her phone.
  • Please turn off your phone during class.

Phone in a sentence


Number


Definition: A mathematical value used for counting or measuring.

  • My favorite number is seven.
  • There are many numbers in a phone book.
  • We use numbers in everyday life, like for telling the time.

Number in a sentence


Address


Definition: The location where someone lives or works.

  • What is your address for the invitation?
  • Please write your address on the form.
  • He moved to a new address last month.

Address in a sentence


Time


Definition: A measured period during which events occur; a point in the day.

  • What time is it now?
  • We need to manage our time wisely.
  • Time flies when you're having fun.

Time in a sentence


Date


Definition: A specific day of the month or year.

  • What date is your birthday?
  • We have a meeting scheduled for that date.
  • She wrote the date down in her planner.

Date in a sentence


Here


Definition: In this place; at this location.

  • Please come here and sit down.
  • The book is right here on the table.
  • I am here to help you.

Here in a sentence


There


Definition: An adverb indicating a place or position.

  • The book is over there on the table.
  • She is sitting there in the corner.
  • There is a dog in the yard.

There in a sentence


Office


Definition: A place where people work, often in an administrative capacity.

  • She works in an office downtown.
  • They have a meeting in the office tomorrow.
  • His office is very organized and tidy.

Office in a sentence


Customer


Definition: A person who buys goods or services.

  • The customer was happy with her purchase.
  • They treat every customer with respect.
  • She is a loyal customer at that store.

Customer in a sentence


Friend


Definition: A person whom one knows and has a bond of mutual affection.

  • My best friend is someone I can trust.
  • I love spending time with my friends after school.
  • Friends support each other in tough times.

Friend in a sentence


Speak


Definition: To say words aloud; to talk.

  • He can speak three languages.
  • Please speak clearly so everyone can understand.
  • I like to speak in front of my class.

Speak in a sentence


Listen


Definition: To pay attention to sound or someone speaking.

  • Please listen carefully to the instructions.
  • I like to listen to music while I study.
  • It is important to listen to our friends when they talk.

Listen in a sentence


Wait


Definition: To stay in one place until something happens.

  • Please wait for me after school.
  • I will wait for my turn.
  • He had to wait in line for tickets.

Wait in a sentence


Problem


Definition: A situation that is difficult or unsatisfactory.

  • She faced a problem with her homework.
  • Finding a solution to a problem can be challenging.
  • He is good at identifying problems quickly.

Problem in a sentence


Service


Definition: The action of helping or doing work for someone.

  • The restaurant provides excellent service to its customers.
  • We offer a service to help students with their studies.
  • Volunteering is a way to give back to the community through service.

Service in a sentence


Answer


Definition: A response to a question or problem.

  • Please provide an answer to the math question.
  • She raised her hand to give the answer in class.
  • Understanding how to answer questions is essential for learning.

Answer in a sentence


Meet


Definition: To come together with someone.

  • I will meet my friend at the park.
  • They meet every Sunday for coffee.
  • She is happy to meet new people.

Meet in a sentence


Talk


Definition: To speak with someone.

  • I love to talk with my friends.
  • Can we talk about the project later?
  • She talks to her parents every day.

Talk in a sentence


Visit


Definition: To go to see someone or a place.

  • We will visit our grandparents this weekend.
  • She wants to visit the museum during the school trip.
  • I plan to visit my friend after school.

Visit in a sentence


Like


Definition: To have a preference for something; to enjoy.

  • I like ice cream very much.
  • She likes to read books.
  • He would like to play soccer with his friends.

Like in a sentence


Want


Definition: To desire something; to wish for.

  • I want a new bicycle.
  • She wants to learn how to swim.
  • They want to visit the zoo this weekend.

Want in a sentence


Need


Definition: A requirement or something necessary for survival.

  • We all have basic needs like food and water.
  • She has a need for more time to complete the project.
  • His need for support was clear during the meeting.

Need in a sentence


Find


Definition: To discover or locate something that was lost or hidden.

  • I need to find my keys before leaving the house.
  • She hopes to find a good book to read.
  • Understanding how to find things can improve organization.

Find in a sentence


Give


Definition: To provide someone with something.

  • I will give you my notes for the class.
  • They decided to give a gift to their teacher.
  • She wanted to give her friend a surprise.

Give in a sentence


Take


Definition: To grasp or receive something.

  • Please take this book home with you.
  • He decided to take a break from studying.
  • She will take the bus to school.

Take in a sentence


Show


Definition: to present or display something

  • She will show her artwork at the gallery.
  • He wanted to show his friends the new game.
  • The teacher will show a video during class.

Show in a sentence


Ask


Definition: To request information or help from someone.

  • I will ask my teacher a question.
  • Can you ask your friend to join us?
  • It's polite to ask for permission before taking something.

Ask in a sentence


Say


Definition: To express something in words; to speak.

  • Can you say that again?
  • I want to say thank you to my teachers.
  • She didn't know what to say in response.

Say in a sentence


Understand


Definition: to grasp the meaning of something

  • I hope you understand the instructions.
  • She tried to understand the math problem.
  • He explained it so I could understand better.

Understand in a sentence


Clear


Definition: Easy to see through; free from obstruction or confusion.

  • The water in the lake is clear.
  • Please make your instructions clear.
  • Her explanation was clear and easy to understand.

Clear in a sentence


Happy


Definition: Feeling or showing pleasure or contentment.

  • I feel happy when I play outside.
  • She was happy to see her friends.
  • They were happy about the surprise party.

Happy in a sentence


Sorry


Definition: Feeling regret or sadness about something.

  • I am sorry for being late to the meeting.
  • She said sorry for breaking the vase.
  • He felt sorry for not helping his friend.

Sorry in a sentence


Right


Definition: Morally good, justified, or acceptable.

  • It is right to help others.
  • She knows the right answer.
  • Everyone has the right to be treated fairly.

Right in a sentence


Wrong


Definition: Not correct or true; mistaken.

  • That answer is wrong; try again.
  • She felt wrong about not helping her friend.
  • Understanding what is wrong helps us learn from mistakes.

Wrong in a sentence


Open


Definition: To allow access to something; to make available.

  • Please open the window to let in fresh air.
  • He will open the door for his guests.
  • They decided to open a new restaurant downtown.

Open in a sentence


Close


Definition: To shut something; to bring something to an end.

  • Please close the door when you leave.
  • He likes to close his book before sleeping.
  • She wants to close the deal by Friday.

Close in a sentence


Pay


Definition: To give money for goods or services.

  • I will pay for my lunch today.
  • She forgot to pay the bill on time.
  • They need to pay for their movie tickets.

Pay in a sentence


Price


Definition: The amount of money required to buy something.

  • The price of the shirt is ten dollars.
  • I found a good price for my favorite book.
  • Prices change depending on the store.

Price in a sentence


Ticket


Definition: A piece of paper that allows entry to an event or travel on public transport.

  • I bought a ticket for the concert next week.
  • Make sure to keep your ticket safe.
  • The ticket price includes food and drinks.

Ticket in a sentence


Room


Definition: A space within a building used for a specific purpose.

  • I have my own room for studying.
  • The hotel room has two beds and a bathroom.
  • We need to clean our classroom room before guests arrive.

Room in a sentence


Seat


Definition: a place to sit

  • Please take a seat while you wait.
  • The bus has a seat for every passenger.
  • Understanding seats is important for comfort.

Seat in a sentence


Food


Definition: Any substance that can be eaten.

  • I love Italian food.
  • Healthy food is important for our bodies.
  • They prepared a lot of food for the party.

Food in a sentence


Drink


Definition: A liquid that can be consumed; to take in liquid through the mouth.

  • I like to drink juice in the morning.
  • Please drink water to stay hydrated.
  • He ordered a drink at the café.

Drink in a sentence


Call


Definition: To use a name or term to refer to someone or something; to contact.

  • She will call her friend after school.
  • He answered the call on his phone.
  • They decided to call the meeting for next week.

Call in a sentence


Check


Definition: To look at something to verify its accuracy; a written order for payment.

  • Please check your answers before submitting.
  • He wrote a check to pay for the groceries.
  • She will check the schedule for the meeting.

Check in a sentence


Plan


Definition: A detailed proposal for doing or achieving something; a strategy or outline.

  • They made a plan for their vacation next summer.
  • Having a plan helps organize thoughts and actions.
  • She wrote a plan for her science project.

Plan in a sentence


Work


Definition: activity involving mental or physical effort

  • He has a lot of work to do this week.
  • She enjoys her work as a teacher.
  • They finished their work ahead of schedule.

Work in a sentence


Easy


Definition: Not difficult; simple to do or understand.

  • The math problem was easy for him to solve.
  • She found the test to be easy and finished quickly.
  • Understanding easy concepts helps build confidence in learning.

Easy in a sentence


Hard


Definition: Firm, solid, or difficult; can also refer to a challenging task.

  • The rock is hard and cannot be easily broken.
  • He faced a hard math problem that took time to solve.
  • Understanding "hard" helps describe various challenges.

Hard in a sentence


Fast


Definition: Moving or happening quickly; opposite of slow.

  • He runs very fast in competitions.
  • The fast train can reach the city in one hour.
  • Understanding the concept of fast can help in time management.

Fast in a sentence


Slow


Definition: not fast; taking a long time

  • He walked at a slow pace to enjoy the scenery.
  • The slow train allowed us to see the beautiful countryside.
  • Please speak slow so everyone can understand.

Slow in a sentence


Clean


Definition: To make something free of dirt or mess.

  • I need to clean my room before my friends come.
  • She will clean the dishes after dinner.
  • We should clean up the classroom together.

Clean in a sentence


Busy


Definition: Engaged in activity; having a lot of things to do.

  • She is busy with homework and extracurricular activities.
  • The store was busy during the holiday season.
  • He felt busy but productive throughout the day.

Busy in a sentence


Quiet


Definition: Making little or no noise; calm.

  • Please be quiet during the movie.
  • The library is a quiet place to study.
  • She enjoyed the quiet of the early morning.

Quiet in a sentence


Safe


Definition: Free from harm or danger.

  • It is important to keep our home safe.
  • Always wear a helmet to stay safe while biking.
  • This is a safe place for kids to play.

Safe in a sentence


Helpdesk


Definition: A service providing assistance and support, often for technology.

  • The helpdesk is available to solve your issues.
  • She called the helpdesk for technical support.
  • The helpdesk staff are very friendly.

Helpdesk in a sentence


Support


Definition: To help or provide assistance to someone or something.

  • Friends should support each other.
  • The community came together to support the event.
  • We need to support local businesses.

Support in a sentence


Feedback


Definition: Information or comments about someone's performance or work.

  • The teacher gave feedback on my essay.
  • He appreciated the feedback from his peers.
  • Constructive feedback helps improve skills.

Feedback in a sentence


Message


Definition: A piece of information sent from one person to another.

  • I received a message from my friend.
  • Please send me a message when you arrive.
  • The message was clear and easy to understand.

Message in a sentence


Information


Definition: Facts or details about a subject.

  • I need more information about the project.
  • The teacher provides information on how to study.
  • You can find information online for your research.

Information in a sentence


Detail


Definition: An individual feature, fact, or item; the small parts that make up a whole.

  • She focused on every detail of her painting.
  • He provided detail about the project in his report.
  • Understanding detail is important for thoroughness.

Detail in a sentence


Issue


Definition: An important topic or problem that people discuss.

  • The issue of climate change is serious.
  • They had an issue with their internet connection.
  • She raised an issue during the meeting.

Issue in a sentence


Request


Definition: To ask for something formally or politely.

  • He made a request for extra time on the assignment.
  • She sent a request to join the club.
  • Understanding how to make a request can improve communication.

Request in a sentence


Solution


Definition: An answer to a problem.

  • We need to find a solution to this issue.
  • The teacher provided a solution to the math problem.
  • There are many solutions to environmental challenges.

Solution in a sentence


Appointment


Definition: A scheduled meeting or arrangement.

  • I have a doctor's appointment this afternoon.
  • She made an appointment to see the dentist.
  • His appointment was confirmed by email.

Appointment in a sentence


Confirmation


Definition: Evidence that something is true; a verification.

  • I received a confirmation for my appointment.
  • The email provided confirmation of my registration.
  • We need confirmation before proceeding.

Confirmation in a sentence


Schedule


Definition: A plan that shows when tasks or events will happen.

  • I have a busy schedule this week.
  • She made a schedule for her study time.
  • They checked the schedule for movie times.

Schedule in a sentence


Follow-up


Definition: an action that comes after an initial action; checking on something

  • She scheduled a follow-up appointment with the doctor.
  • The teacher did a follow-up on the students’ progress.
  • A follow-up email can help clarify any questions.

Contact


Definition: To communicate or connect with someone.

  • I will contact you via email later.
  • Please keep in contact with your friends.
  • Make sure to contact the teacher if you have questions.

Contact in a sentence


Email


Definition: A method of sending messages electronically.

  • I will email you the details.
  • She checks her email every morning.
  • He sent an email to his teacher.

Email in a sentence


Website


Definition: A collection of web pages accessible through the internet.

  • She found a helpful website for studying.
  • The school has a website with important information.
  • He visited a website to learn about history.

Website in a sentence


Form


Definition: The shape or structure of something; also can mean to create.

  • The teacher asked us to fill out a form.
  • He likes to form new ideas during discussions.
  • Understanding the different forms of art can enhance appreciation.

Form in a sentence


Document


Definition: A written or printed paper that provides information.

  • Please sign the document.
  • I need to read this document carefully.
  • They stored the document in a safe place.

Document in a sentence


File


Definition: A collection of documents or data stored together.

  • I need to organize my files on the computer.
  • He saved the file in a new folder.
  • Please check the file for the latest updates.

File in a sentence



Vocabulary Words Every Customer Service Receptionist Should Know | English A2 Level (Pre-Intermediate)

5 Word


Greet


Definition: To say hello to someone.

  • I greet my teacher every morning.
  • They always greet their guests with a smile.
  • It's polite to greet someone when you meet them.

Greet in a sentence


Question


Definition: A sentence or phrase used to ask for information.

  • She raised her hand to ask a question.
  • The teacher answered my question.
  • He had a question about the homework assignment.

Question in a sentence


Thank


Definition: To express gratitude to someone.

  • I want to thank you for helping me.
  • Please thank your teacher for their support.
  • It's polite to thank someone when they give you a gift.

Thank in a sentence


Polite


Definition: Showing good manners and respect toward others.

  • It's polite to say thank you.
  • She always speaks in a polite manner.
  • Being polite makes a good impression.

Polite in a sentence


Friendly


Definition: Kind and pleasant; showing friendship.

  • The dog is very friendly and loves to play.
  • She is friendly to everyone in her class.
  • A friendly smile can make you feel welcome.

Friendly in a sentence



Vocabulary Words Every Customer Service Receptionist Should Know | English B1 Level (Intermediate)

13 Word


Reception


Definition: The act of receiving or welcoming someone; also refers to a front desk in an office.

  • The reception at the hotel was friendly.
  • She works at the reception desk of the office.
  • They held a reception to celebrate the achievement.

Reception in a sentence


Assist


Definition: To help someone with a task or problem.

  • I will assist you with your homework if you need help.
  • The teacher asked me to assist my classmates during the project.
  • Doctors assist patients in getting better.

Assist in a sentence


Inquiry


Definition: the act of asking questions to gain information

  • The teacher encouraged inquiry during the lesson.
  • Her inquiry into science led to many discoveries.
  • Understanding inquiry promotes critical thinking.

Inquiry in a sentence


Complaint


Definition: An expression of dissatisfaction.

  • He made a complaint about the service.
  • She filed a complaint with the manager.
  • The teacher addressed the student's complaint.

Complaint in a sentence


Greeting


Definition: A polite word or sign of welcome; an expression of goodwill.

  • She gave him a friendly greeting when he arrived.
  • The greeting card said "Happy Birthday!"
  • A warm greeting can make someone feel welcome.

Greeting in a sentence


Professional


Definition: A person who is skilled in a specific field.

  • He is a professional athlete.
  • She gave a professional presentation.
  • Being professional includes good behavior.

Professional in a sentence


Communication


Definition: The process of sharing information between people.

  • Good communication is key to teamwork.
  • We use different methods of communication, like texting.
  • Effective communication helps prevent misunderstandings.

Communication in a sentence


Solve


Definition: To find an answer to a problem or question.

  • I need to solve this math problem for homework.
  • She worked hard to solve the mystery.
  • Let's solve the puzzle together.

Solve in a sentence


Response


Definition: An answer or reaction to something.

  • Her response to the question was thoughtful.
  • He waited for a response before continuing.
  • The teacher appreciated the student's response.

Response in a sentence


Transfer


Definition: To move something from one place to another; the act of changing ownership.

  • I need to transfer my files to a new computer.
  • The transfer of data was completed successfully.
  • She will transfer to a different school next year.

Transfer in a sentence


Clarify


Definition: To make something clear or easier to understand.

  • Can you clarify your question for me?
  • She tried to clarify the instructions for the assignment.
  • He asked the teacher to clarify the homework requirements.

Clarify in a sentence


Team


Definition: A group of individuals working together towards a common goal.

  • The soccer team practiced every day after school.
  • They formed a team for the science project.
  • Teamwork is essential for success.

Team in a sentence


Procedure


Definition: a series of steps to accomplish a task

  • Follow the procedure to complete the assignment.
  • The procedure for the experiment was explained.
  • He learned the procedure for making cookies.

Procedure in a sentence



Vocabulary Words Every Customer Service Receptionist Should Know | English B2 Level (Upper Intermediate)

17 Word


Receptionist


Definition: A person who greets visitors and handles inquiries at a front desk.

  • The receptionist answered the phone politely.
  • She works as a receptionist at a busy office.
  • The receptionist helped me find the right room.

Receptionist in a sentence


Resolution


Definition: A firm decision to do or not do something; also refers to solving a problem.

  • She made a resolution to exercise more this year.
  • The resolution of the conflict took time.
  • He found a resolution to his problem after thinking.

Resolution in a sentence


Professionalism


Definition: The conduct, behavior, and attitude expected in a professional setting.

  • Showing professionalism is important in any job.
  • He demonstrated professionalism during the meeting.
  • Her professionalism impressed the hiring manager.

Professionalism in a sentence


Efficiency


Definition: The ability to do something with minimum waste of time and resources.

  • They improved the efficiency of their study habits.
  • Efficiency is key in completing tasks quickly.
  • She values efficiency in her daily routine.

Efficiency in a sentence


Courtesy


Definition: Polite behavior that shows respect for others.

  • It is a courtesy to thank someone after receiving help.
  • She offered her seat as a courtesy to the elderly.
  • Showing courtesy is important in daily interactions.

Courtesy in a sentence


Assistance


Definition: Help or support provided to someone in need.

  • She offered assistance with the homework.
  • The organization provides assistance to low-income families.
  • He received assistance during his job search.

Assistance in a sentence


Satisfaction


Definition: A feeling of pleasure or contentment from achieving something.

  • Her satisfaction came from completing the project.
  • He felt satisfaction after helping his friend.
  • The team celebrated their satisfaction with a victory.

Satisfaction in a sentence


Escalation


Definition: a rapid increase or intensification

  • The escalation of the issue required immediate attention.
  • They were concerned about the escalation of violence.
  • Understanding escalation helps in conflict resolution.

Escalation in a sentence


Policy


Definition: A plan or course of action adopted by an organization.

  • The school has a policy on bullying.
  • Their policy helps protect the environment.
  • She explained the new policy to the staff.

Policy in a sentence


Documentation


Definition: The act of providing written evidence or records; materials that provide information.

  • Proper documentation is important for legal processes.
  • She prepared the documentation for the project.
  • The documentation helped clarify the procedures.

Documentation in a sentence


Scheduling


Definition: The process of planning and organizing events, tasks, or activities.

  • Scheduling classes helps students manage their time.
  • He uses a planner for effective scheduling.
  • Understanding scheduling improves organization skills.

Scheduling in a sentence


Interaction


Definition: The act of communicating or working together with others.

  • Their interaction during the project was productive.
  • She enjoys the interaction with her classmates.
  • Positive interaction fosters a good learning environment.

Interaction in a sentence


Teamwork


Definition: The collaborative effort of a group to achieve a common goal.

  • Teamwork is essential for successful projects.
  • They emphasized the importance of teamwork in sports.
  • Good teamwork improves group performance.

Teamwork in a sentence


Empathy


Definition: The ability to understand and share the feelings of another.

  • She showed empathy toward her friend's situation.
  • Empathy is important for building strong relationships.
  • He learned about empathy in his social studies class.

Empathy in a sentence


Clarity


Definition: The quality of being easily understood or expressed.

  • Clarity in writing helps convey ideas effectively.
  • She strives for clarity in her explanations.
  • Understanding clarity improves communication skills.

Clarity in a sentence


Understanding


Definition: The ability to comprehend or grasp the meaning of something.

  • She has a deep understanding of math concepts.
  • Understanding different cultures is important.
  • They reached a mutual understanding after talking.

Understanding in a sentence


Availability


Definition: The state of being able to be used or obtained; accessibility.

  • The availability of resources is crucial for students.
  • Check the availability of books at the library.
  • Her availability for the meeting is limited this week.

Availability in a sentence



Vocabulary Words Every Customer Service Receptionist Should Know | English C1 Level (Advanced)

13 Word


Correspondence


Definition: Written communication, often between people or organizations.

  • She kept a correspondence with her pen pal in another country.
  • The company values correspondence with its customers.
  • Understanding correspondence is important in business communication.

Correspondence in a sentence


Etiquette


Definition: The accepted behavior in social situations.

  • Good etiquette is important at the dinner table.
  • She learned about etiquette before the formal event.
  • Knowing etiquette can help in many situations.

Etiquette in a sentence


Clarification


Definition: The act of making something clearer or easier to understand.

  • She asked for clarification on the assignment.
  • The teacher provided clarification for the confusing topic.
  • Understanding clarification can improve communication.

Clarification in a sentence


Proficiency


Definition: A high degree of skill or competence.

  • Her proficiency in math helped her excel.
  • He gained proficiency in English through practice.
  • The test measures proficiency in reading and writing.

Proficiency in a sentence


Engagement


Definition: An agreement to get married; involvement in an activity.

  • Their engagement was announced last week.
  • She has a strong engagement in her studies.
  • The engagement party was a lot of fun.

Engagement in a sentence


Rapport


Definition: A positive and trusting relationship between people.

  • Building rapport is important for effective communication.
  • She established rapport with her students quickly.
  • Understanding rapport enhances personal and professional interactions.

Rapport in a sentence


Responsiveness


Definition: The quality of reacting quickly or positively.

  • The responsiveness of the service impressed customers.
  • They measured the responsiveness of the website.
  • Her responsiveness to feedback improved the project.

Responsiveness in a sentence


Transparency


Definition: The quality of being open and honest; allowing others to see what is happening.

  • Transparency in business builds trust with customers.
  • The company values transparency in its operations.
  • Understanding transparency is important for good governance.

Transparency in a sentence


Accountability


Definition: Being responsible for one's actions.

  • Accountability is important in teamwork.
  • He took accountability for his mistakes.
  • The company promotes accountability among its employees.

Accountability in a sentence


Facilitation


Definition: The act of making a process easier.

  • Facilitation helps groups reach decisions.
  • She took a course in meeting facilitation.
  • Good facilitation leads to productive discussions.

Facilitation in a sentence


Troubleshooting


Definition: The process of identifying and solving problems in a system or device.

  • He is good at troubleshooting computer issues.
  • They used troubleshooting steps to fix the printer.
  • Troubleshooting can save time and effort in repairs.

Troubleshooting in a sentence


Negotiation


Definition: A discussion aimed at reaching an agreement.

  • The negotiation between the two companies took weeks.
  • They entered into negotiation to settle the dispute.
  • Successful negotiation requires good communication skills.

Negotiation in a sentence


Collaboration


Definition: working together to achieve a goal

  • The collaboration between students was great.
  • They focused on collaboration for the project.
  • Her collaboration with the artist produced amazing results.

Collaboration in a sentence



Vocabulary Words Every Customer Service Receptionist Should Know | English C2 Level (Proficiency / Mastery)

9 Word


Protocol


Definition: A set of rules or procedures to be followed in certain situations.

  • The protocol for the experiment was carefully followed.
  • They established a protocol for handling emergencies.
  • Understanding the protocol is important for safety.

Protocol in a sentence


Multitasking


Definition: The ability to manage multiple tasks at the same time.

  • He is good at multitasking during busy hours.
  • Multitasking can improve productivity in the workplace.
  • She practiced multitasking while cooking and cleaning.

Multitasking in a sentence


Coordination


Definition: The organization of different elements to work together effectively.

  • Good coordination is necessary for a successful event.
  • They practiced for weeks to ensure coordination during the performance.
  • Coordination among team members improves results.

Coordination in a sentence


Conflict


Definition: A disagreement or struggle between people or ideas.

  • The conflict between the two teams was intense.
  • They resolved the conflict peacefully.
  • He wrote about the conflict in his essay.

Conflict in a sentence


Navigation


Definition: The act of determining one's position and planning a route.

  • The navigation system helped us find our way.
  • Good navigation skills are important for sailors.
  • She used a map for navigation during the hike.

Navigation in a sentence


Demeanor


Definition: The way a person behaves or presents themselves; their outward manner.

  • Her calm demeanor helped ease the tension.
  • He had a friendly demeanor that made people comfortable.
  • Understanding demeanor is key in social interactions.

Demeanor in a sentence


Liaison


Definition: A person who helps facilitate communication and cooperation between groups.

  • She served as a liaison between the school and parents.
  • The liaison organized meetings to discuss the project.
  • He was chosen for the liaison role because of his communication skills.

Liaison in a sentence


Compliance


Definition: Following rules or standards.

  • The company is in compliance with safety regulations.
  • They ensured compliance with the new laws.
  • She checked for compliance with the guidelines.

Compliance in a sentence


Environment


Definition: The natural world around us.

  • We should protect our environment.
  • The environment is important for all living things.
  • Pollution harms the environment.

Environment in a sentence



The word usage examples above have been gathered from various sources to reflect current and historical usage of the word . They do not represent the opinions of TranslateEN.com.

« Previous Word List: Vocabulary Words Every Laboratory Assistant Should Know

Next Word List: Vocabulary Words Every Office Receptionist/Secretary Should Know »