Vocabulary Words Every Front Desk Coordinator Should Know

Greet

Definition: To say hello to someone.

• I greet my teacher every morning.
• They always greet their guests with a smile.
• It's polite to greet someone when you meet them.

Greet in a sentence

Welcome

Definition: To greet someone in a friendly way; to accept.

• They welcome new students to the school.
• She felt a warm welcome from her friends.
• His welcome was genuine and kind.

Welcome in a sentence

Phone

Definition: A device used for communication, typically by voice.

• I called my friend on my phone.
• She sent a message on her phone.
• Please turn off your phone during class.

Phone in a sentence

Call

Definition: To use a name or term to refer to someone or something; to contact.

• She will call her friend after school.
• He answered the call on his phone.
• They decided to call the meeting for next week.

Call in a sentence

Message

Definition: A piece of information sent from one person to another.

• I received a message from my friend.
• Please send me a message when you arrive.
• The message was clear and easy to understand.

Message in a sentence

Appointment

Definition: A scheduled meeting or arrangement.

• I have a doctor's appointment this afternoon.
• She made an appointment to see the dentist.
• His appointment was confirmed by email.

Appointment in a sentence

Schedule

Definition: A plan that shows when tasks or events will happen.

• I have a busy schedule this week.
• She made a schedule for her study time.
• They checked the schedule for movie times.

Schedule in a sentence

Client

Definition: A person or organization that receives services from a professional.

• The lawyer met with a client to discuss the case.
• She is a client at the local hair salon.
• The company values every client highly.

Client in a sentence

Desk

Definition: A piece of furniture with a flat surface for working.

• I study at my desk every evening.
• She keeps her books organized on her desk.
• The teacher sat at her desk grading papers.

Desk in a sentence

Help

Definition: To assist someone with something.

• Can you help me with my homework?
• She helped her mother in the kitchen.
• He always helps his friends.

Help in a sentence

Service

Definition: The action of helping or doing work for someone.

• The restaurant provides excellent service to its customers.
• We offer a service to help students with their studies.
• Volunteering is a way to give back to the community through service.

Service in a sentence

Information

Definition: Facts or details about a subject.

• I need more information about the project.
• The teacher provides information on how to study.
• You can find information online for your research.

Information in a sentence

Wait

Definition: To stay in one place until something happens.

• Please wait for me after school.
• I will wait for my turn.
• He had to wait in line for tickets.

Wait in a sentence

Name

Definition: A word by which a person or thing is known.

• What is your name?
• Her name is Sarah.
• He wrote his name on the paper.

Name in a sentence

Time

Definition: A measured period during which events occur; a point in the day.

• What time is it now?
• We need to manage our time wisely.
• Time flies when you're having fun.

Time in a sentence

Room

Definition: A space within a building used for a specific purpose.

• I have my own room for studying.
• The hotel room has two beds and a bathroom.
• We need to clean our classroom room before guests arrive.

Room in a sentence

Ticket

Definition: A piece of paper that allows entry to an event or travel on public transport.

• I bought a ticket for the concert next week.
• Make sure to keep your ticket safe.
• The ticket price includes food and drinks.

Ticket in a sentence

Question

Definition: A sentence or phrase used to ask for information.

• She raised her hand to ask a question.
• The teacher answered my question.
• He had a question about the homework assignment.

Question in a sentence

Problem

Definition: A situation that is difficult or unsatisfactory.

• She faced a problem with her homework.
• Finding a solution to a problem can be challenging.
• He is good at identifying problems quickly.

Problem in a sentence

Answer

Definition: A response to a question or problem.

• Please provide an answer to the math question.
• She raised her hand to give the answer in class.
• Understanding how to answer questions is essential for learning.

Answer in a sentence

Visitor

Definition: A person who comes to see a place or person.

• The museum had many visitors on the weekend.
• She was a visitor to the city and loved the sights.
• Understanding visitor experiences can help improve attractions.

Visitor in a sentence

Staff

Definition: a group of people employed to work for an organization

• The staff at the school are very helpful.
• She joined the staff as a teacher this year.
• The staff meeting is scheduled for Friday.

Staff in a sentence

Check-in

Definition: The process of registering upon arrival.

• Please check-in at the front desk when you arrive.
• The check-in time for our flight is 3 PM.
• I always feel nervous during check-in at the airport.

Check-out

Definition: The process of paying for items at a store or leaving a hotel.

• She went to the check-out to pay for her groceries.
• The check-out line was long on Saturday.
• He finished his shopping and headed to the check-out.

Form

Definition: The shape or structure of something; also can mean to create.

• The teacher asked us to fill out a form.
• He likes to form new ideas during discussions.
• Understanding the different forms of art can enhance appreciation.

Form in a sentence

Key

Definition: A small metal instrument used to open locks; something essential for success.

• I lost the key to my house.
• The key to success is hard work.
• She has the key to her car.

Key in a sentence

Computer

Definition: An electronic device used for processing information.

• I use my computer for homework.
• The computer helps us find information online.
• She enjoys playing games on her computer.

Computer in a sentence

File

Definition: A collection of documents or data stored together.

• I need to organize my files on the computer.
• He saved the file in a new folder.
• Please check the file for the latest updates.

File in a sentence

Report

Definition: A spoken or written account of something.

• I need to write a report about my science project.
• The news report covered the recent event.
• He will report the findings to the class.

Report in a sentence

Payment

Definition: Money given for goods or services.

• I made my payment for the concert tickets.
• The payment is due at the end of the month.
• We can process your payment online.

Payment in a sentence

Receipt

Definition: A document acknowledging that something has been received, especially in transactions.

• He kept the receipt for his new shoes.
• She asked for a receipt after buying the groceries.
• Understanding receipts is important for budgeting.

Receipt in a sentence

Customer

Definition: A person who buys goods or services.

• The customer was happy with her purchase.
• They treat every customer with respect.
• She is a loyal customer at that store.

Customer in a sentence

Friendly

Definition: Kind and pleasant; showing friendship.

• The dog is very friendly and loves to play.
• She is friendly to everyone in her class.
• A friendly smile can make you feel welcome.

Friendly in a sentence

Greeting

Definition: A polite word or sign of welcome; an expression of goodwill.

• She gave him a friendly greeting when he arrived.
• The greeting card said "Happy Birthday!"
• A warm greeting can make someone feel welcome.

Greeting in a sentence

Inquiry

Definition: the act of asking questions to gain information

• The teacher encouraged inquiry during the lesson.
• Her inquiry into science led to many discoveries.
• Understanding inquiry promotes critical thinking.

Inquiry in a sentence

Reception

Definition: The act of receiving or welcoming someone; also refers to a front desk in an office.

• The reception at the hotel was friendly.
• She works at the reception desk of the office.
• They held a reception to celebrate the achievement.

Reception in a sentence

Assistance

Definition: Help or support provided to someone in need.

• She offered assistance with the homework.
• The organization provides assistance to low-income families.
• He received assistance during his job search.

Assistance in a sentence

Communication

Definition: The process of sharing information between people.

• Good communication is key to teamwork.
• We use different methods of communication, like texting.
• Effective communication helps prevent misunderstandings.

Communication in a sentence

Email

Definition: A method of sending messages electronically.

• I will email you the details.
• She checks her email every morning.
• He sent an email to his teacher.

Email in a sentence

Feedback

Definition: Information or comments about someone's performance or work.

• The teacher gave feedback on my essay.
• He appreciated the feedback from his peers.
• Constructive feedback helps improve skills.

Feedback in a sentence

Solution

Definition: An answer to a problem.

• We need to find a solution to this issue.
• The teacher provided a solution to the math problem.
• There are many solutions to environmental challenges.

Solution in a sentence

Document

Definition: A written or printed paper that provides information.

• Please sign the document.
• I need to read this document carefully.
• They stored the document in a safe place.

Document in a sentence

Procedure

Definition: a series of steps to accomplish a task

• Follow the procedure to complete the assignment.
• The procedure for the experiment was explained.
• He learned the procedure for making cookies.

Procedure in a sentence

Policy

Definition: A plan or course of action adopted by an organization.

• The school has a policy on bullying.
• Their policy helps protect the environment.
• She explained the new policy to the staff.

Policy in a sentence

Team

Definition: A group of individuals working together towards a common goal.

• The soccer team practiced every day after school.
• They formed a team for the science project.
• Teamwork is essential for success.

Team in a sentence

Support

Definition: To help or provide assistance to someone or something.

• Friends should support each other.
• The community came together to support the event.
• We need to support local businesses.

Support in a sentence

Task

Definition: A piece of work to be done; a duty or job.

• I have a task to complete for school.
• She finished her task before the deadline.
• They assigned a task to each group member.

Task in a sentence

Organization

Definition: A group of people working together for a purpose.

• The organization helps people in need.
• She volunteers for a charity organization.
• The organization focuses on education and health.

Organization in a sentence

Update

Definition: To make something current or add new information.

• She will update her profile with recent photos.
• He received an update on the project status.
• They plan to update the software soon.

Update in a sentence

Professional

Definition: A person who is skilled in a specific field.

• He is a professional athlete.
• She gave a professional presentation.
• Being professional includes good behavior.

Professional in a sentence

Administrative

Definition: Related to managing and organizing tasks or operations.

• She works in an administrative role at the office.
• Administrative tasks include scheduling and filing.
• He has strong administrative skills.

Administrative in a sentence

Documentation

Definition: The act of providing written evidence or records; materials that provide information.

• Proper documentation is important for legal processes.
• She prepared the documentation for the project.
• The documentation helped clarify the procedures.

Documentation in a sentence

Coordination

Definition: The organization of different elements to work together effectively.

• Good coordination is necessary for a successful event.
• They practiced for weeks to ensure coordination during the performance.
• Coordination among team members improves results.

Coordination in a sentence

Efficiency

Definition: The ability to do something with minimum waste of time and resources.

• They improved the efficiency of their study habits.
• Efficiency is key in completing tasks quickly.
• She values efficiency in her daily routine.

Efficiency in a sentence

Professionalism

Definition: The conduct, behavior, and attitude expected in a professional setting.

• Showing professionalism is important in any job.
• He demonstrated professionalism during the meeting.
• Her professionalism impressed the hiring manager.

Professionalism in a sentence

Multitasking

Definition: The ability to manage multiple tasks at the same time.

• He is good at multitasking during busy hours.
• Multitasking can improve productivity in the workplace.
• She practiced multitasking while cooking and cleaning.

Multitasking in a sentence

Complaint

Definition: An expression of dissatisfaction.

• He made a complaint about the service.
• She filed a complaint with the manager.
• The teacher addressed the student's complaint.

Complaint in a sentence

Follow-up

Definition: an action that comes after an initial action; checking on something

• She scheduled a follow-up appointment with the doctor.
• The teacher did a follow-up on the students’ progress.
• A follow-up email can help clarify any questions.

Teamwork

Definition: The collaborative effort of a group to achieve a common goal.

• Teamwork is essential for successful projects.
• They emphasized the importance of teamwork in sports.
• Good teamwork improves group performance.

Teamwork in a sentence

Responsibility

Definition: The duty to deal with something or take care of someone.

• It's your responsibility to finish your homework.
• She takes her responsibilities very seriously.
• Being a good friend is a responsibility.

Responsibility in a sentence

Accuracy

Definition: The quality of being correct or precise.

• We need to ensure the accuracy of our measurements.
• The accuracy of the information is crucial.
• She values accuracy in her research.

Accuracy in a sentence

Correspondence

Definition: Written communication, often between people or organizations.

• She kept a correspondence with her pen pal in another country.
• The company values correspondence with its customers.
• Understanding correspondence is important in business communication.

Correspondence in a sentence

Itinerary

Definition: A plan or schedule for a journey, listing places to visit.

• He wrote an itinerary for their vacation.
• The itinerary included visits to several museums.
• She checked the itinerary for the school trip.

Itinerary in a sentence

Liaison

Definition: A person who helps facilitate communication and cooperation between groups.

• She served as a liaison between the school and parents.
• The liaison organized meetings to discuss the project.
• He was chosen for the liaison role because of his communication skills.

Liaison in a sentence

Customer Service

Definition: Support provided to customers before, during, and after purchasing products or services.

• Good customer service enhances customer satisfaction.
• They trained staff in effective customer service.
• He works in customer service and helps solve problems.

Scheduling

Definition: The process of planning and organizing events, tasks, or activities.

• Scheduling classes helps students manage their time.
• He uses a planner for effective scheduling.
• Understanding scheduling improves organization skills.

Scheduling in a sentence

Protocol

Definition: A set of rules or procedures to be followed in certain situations.

• The protocol for the experiment was carefully followed.
• They established a protocol for handling emergencies.
• Understanding the protocol is important for safety.

Protocol in a sentence

Confidentiality

Definition: The state of keeping information secret or private.

• The company values the confidentiality of its clients.
• She signed an agreement to ensure confidentiality.
• Maintaining confidentiality is important in counseling.

Confidentiality in a sentence

Problem-solving

Definition: The process of finding solutions to difficult or complex issues.

• Problem-solving skills are important in every job.
• They practiced problem-solving techniques in class.
• Her problem-solving abilities helped the team succeed.

Rapport

Definition: A positive and trusting relationship between people.

• Building rapport is important for effective communication.
• She established rapport with her students quickly.
• Understanding rapport enhances personal and professional interactions.

Rapport in a sentence

Engagement

Definition: An agreement to get married; involvement in an activity.

• Their engagement was announced last week.
• She has a strong engagement in her studies.
• The engagement party was a lot of fun.

Engagement in a sentence

Hospitality

Definition: The friendly and generous reception of guests or strangers.

• The hotel is known for its excellent hospitality.
• She has a career in the hospitality industry.
• Hospitality is important in many cultures.

Hospitality in a sentence

Presentation

Definition: A display of information or ideas, often given to an audience.

• I prepared a presentation for my science project.
• Her presentation on wildlife was informative.
• We will have a presentation in class next week.

Presentation in a sentence

Negotiation

Definition: A discussion aimed at reaching an agreement.

• The negotiation between the two companies took weeks.
• They entered into negotiation to settle the dispute.
• Successful negotiation requires good communication skills.

Negotiation in a sentence

Resourcefulness

Definition: The ability to find quick and clever ways to overcome difficulties.

• Her resourcefulness helped them solve the problem.
• Being resourcefulness is important in emergencies.
• He showed great resourcefulness when fixing the car.

Resourcefulness in a sentence

Adaptability

Definition: the ability to adjust to new conditions

• Adaptability is essential in a rapidly changing workplace.
• He demonstrated great adaptability during the project.
• Understanding adaptability promotes resilience.

Adaptability in a sentence

Concierge

Definition: A person who assists guests in hotels or apartment buildings, providing services and information.

• The concierge helped us book a restaurant for dinner.
• She works as a concierge at a luxury hotel.
• The concierge provided valuable recommendations for sightseeing.

Concierge in a sentence

Reservation

Definition: An arrangement made in advance to secure a place, such as in a restaurant or hotel.

• I made a reservation for dinner tonight.
• They confirmed their reservation for the flight.
• She changed her reservation to a later date.

Reservation in a sentence

Accommodation

Definition: A place to stay or adjustments made to meet needs.

• They found accommodation near the conference center.
• The accommodation was comfortable and affordable.
• She needed accommodation for her visiting family.

Accommodation in a sentence

Troubleshooting

Definition: The process of identifying and solving problems in a system or device.

• He is good at troubleshooting computer issues.
• They used troubleshooting steps to fix the printer.
• Troubleshooting can save time and effort in repairs.

Troubleshooting in a sentence

Compliance

Definition: Following rules or standards.

• The company is in compliance with safety regulations.
• They ensured compliance with the new laws.
• She checked for compliance with the guidelines.

Compliance in a sentence

Discretion

Definition: The quality of being careful about what one says or does; the ability to make choices.

• Use your discretion when sharing information.
• The teacher had the discretion to adjust the rules.
• Understanding discretion is key in decision-making.

Discretion in a sentence

Responsiveness

Definition: The quality of reacting quickly or positively.

• The responsiveness of the service impressed customers.
• They measured the responsiveness of the website.
• Her responsiveness to feedback improved the project.

Responsiveness in a sentence

Accessibility

Definition: The quality of being easy to reach or use.

• The website improved its accessibility for all users.
• Accessibility is crucial for people with disabilities.
• They focused on accessibility in their new building design.

Accessibility in a sentence

Prioritization

Definition: the action of arranging items in order of importance

• Prioritization is key to effective time management.
• He learned about prioritization in his workshop.
• Her prioritization of tasks improved productivity.

Prioritization in a sentence