Vocabulary Words Every Front Office Receptionist Should Know
Vocabulary Words Every Front Office Receptionist Should Know | English A1 Level (Beginner / Elementary)
20 Word
Greet
Definition: To say hello to someone.
- I greet my teacher every morning.
- They always greet their guests with a smile.
- It's polite to greet someone when you meet them.
Welcome
Definition: To greet someone in a friendly way; to accept.
- They welcome new students to the school.
- She felt a warm welcome from her friends.
- His welcome was genuine and kind.
Phone
Definition: A device used for communication, typically by voice.
- I called my friend on my phone.
- She sent a message on her phone.
- Please turn off your phone during class.
Message
Definition: A piece of information sent from one person to another.
- I received a message from my friend.
- Please send me a message when you arrive.
- The message was clear and easy to understand.
Appointment
Definition: A scheduled meeting or arrangement.
- I have a doctor's appointment this afternoon.
- She made an appointment to see the dentist.
- His appointment was confirmed by email.
Client
Definition: A person or organization that receives services from a professional.
- The lawyer met with a client to discuss the case.
- She is a client at the local hair salon.
- The company values every client highly.
Office
Definition: A place where people work, often in an administrative capacity.
- She works in an office downtown.
- They have a meeting in the office tomorrow.
- His office is very organized and tidy.
Help
Definition: To assist someone with something.
- Can you help me with my homework?
- She helped her mother in the kitchen.
- He always helps his friends.
Schedule
Definition: A plan that shows when tasks or events will happen.
- I have a busy schedule this week.
- She made a schedule for her study time.
- They checked the schedule for movie times.
Name
Definition: A word by which a person or thing is known.
- What is your name?
- Her name is Sarah.
- He wrote his name on the paper.
Visitor
Definition: A person who comes to see a place or person.
- The museum had many visitors on the weekend.
- She was a visitor to the city and loved the sights.
- Understanding visitor experiences can help improve attractions.
Desk
Definition: A piece of furniture with a flat surface for working.
- I study at my desk every evening.
- She keeps her books organized on her desk.
- The teacher sat at her desk grading papers.
Call
Definition: To use a name or term to refer to someone or something; to contact.
- She will call her friend after school.
- He answered the call on his phone.
- They decided to call the meeting for next week.
Definition: A method of sending messages electronically.
- I will email you the details.
- She checks her email every morning.
- He sent an email to his teacher.
Paper
Definition: A material used for writing or printing; a document.
- I need paper to write my notes.
- The teacher handed out paper for the test.
- She drew a picture on a piece of paper.
Pen
Definition: A writing instrument filled with ink.
- I need a pen to sign the document.
- He wrote his name with a blue pen.
- She always carries a pen in her bag.
File
Definition: A collection of documents or data stored together.
- I need to organize my files on the computer.
- He saved the file in a new folder.
- Please check the file for the latest updates.
Wait
Definition: To stay in one place until something happens.
- Please wait for me after school.
- I will wait for my turn.
- He had to wait in line for tickets.
Time
Definition: A measured period during which events occur; a point in the day.
- What time is it now?
- We need to manage our time wisely.
- Time flies when you're having fun.
Room
Definition: A space within a building used for a specific purpose.
- I have my own room for studying.
- The hotel room has two beds and a bathroom.
- We need to clean our classroom room before guests arrive.
Vocabulary Words Every Front Office Receptionist Should Know | English A2 Level (Pre-Intermediate)
13 Word
Greeting
Definition: A polite word or sign of welcome; an expression of goodwill.
- She gave him a friendly greeting when he arrived.
- The greeting card said "Happy Birthday!"
- A warm greeting can make someone feel welcome.
Computer
Definition: An electronic device used for processing information.
- I use my computer for homework.
- The computer helps us find information online.
- She enjoys playing games on her computer.
Service
Definition: The action of helping or doing work for someone.
- The restaurant provides excellent service to its customers.
- We offer a service to help students with their studies.
- Volunteering is a way to give back to the community through service.
Question
Definition: A sentence or phrase used to ask for information.
- She raised her hand to ask a question.
- The teacher answered my question.
- He had a question about the homework assignment.
Answer
Definition: A response to a question or problem.
- Please provide an answer to the math question.
- She raised her hand to give the answer in class.
- Understanding how to answer questions is essential for learning.
Paperwork
Definition: documents and forms required for administrative tasks
- He spent the afternoon completing paperwork for his job.
- Paperwork can be tedious but is necessary.
- Understanding paperwork processes is vital for organization.
Document
Definition: A written or printed paper that provides information.
- Please sign the document.
- I need to read this document carefully.
- They stored the document in a safe place.
Information
Definition: Facts or details about a subject.
- I need more information about the project.
- The teacher provides information on how to study.
- You can find information online for your research.
Polite
Definition: Showing good manners and respect toward others.
- It's polite to say thank you.
- She always speaks in a polite manner.
- Being polite makes a good impression.
Smile
Definition: A facial expression showing happiness, made by curving the lips.
- Her smile brightened the room.
- He loves to smile at everyone he meets.
- A smile can make someone's day better.
Check-in
Definition: The process of registering upon arrival.
- Please check-in at the front desk when you arrive.
- The check-in time for our flight is 3 PM.
- I always feel nervous during check-in at the airport.
Transfer
Definition: To move something from one place to another; the act of changing ownership.
- I need to transfer my files to a new computer.
- The transfer of data was completed successfully.
- She will transfer to a different school next year.
Note
Definition: A short written message or a record of something.
- He wrote a note to remind himself.
- She left a note on the table for her mom.
- I took a note during the lecture.
Vocabulary Words Every Front Office Receptionist Should Know | English B1 Level (Intermediate)
17 Word
Inquiry
Definition: the act of asking questions to gain information
- The teacher encouraged inquiry during the lesson.
- Her inquiry into science led to many discoveries.
- Understanding inquiry promotes critical thinking.
Reception
Definition: The act of receiving or welcoming someone; also refers to a front desk in an office.
- The reception at the hotel was friendly.
- She works at the reception desk of the office.
- They held a reception to celebrate the achievement.
Customer
Definition: A person who buys goods or services.
- The customer was happy with her purchase.
- They treat every customer with respect.
- She is a loyal customer at that store.
Professional
Definition: A person who is skilled in a specific field.
- He is a professional athlete.
- She gave a professional presentation.
- Being professional includes good behavior.
Attend
Definition: To be present at an event or gathering.
- I will attend the school concert tonight.
- She plans to attend the science fair.
- They want to attend the workshop on writing.
Assist
Definition: To help someone with a task or problem.
- I will assist you with your homework if you need help.
- The teacher asked me to assist my classmates during the project.
- Doctors assist patients in getting better.
Confirm
Definition: To establish the truth or correctness of something.
- Please confirm your attendance at the event.
- The doctor will confirm the diagnosis soon.
- I need to confirm the meeting time with her.
Request
Definition: To ask for something formally or politely.
- He made a request for extra time on the assignment.
- She sent a request to join the club.
- Understanding how to make a request can improve communication.
Follow-up
Definition: an action that comes after an initial action; checking on something
- She scheduled a follow-up appointment with the doctor.
- The teacher did a follow-up on the students’ progress.
- A follow-up email can help clarify any questions.
Check-out
Definition: The process of paying for items at a store or leaving a hotel.
- She went to the check-out to pay for her groceries.
- The check-out line was long on Saturday.
- He finished his shopping and headed to the check-out.
Directory
Definition: A listing of names, addresses, or other information organized for easy reference.
- The phone directory helped her find the number.
- They used the directory to locate contacts.
- Understanding the directory is useful for research.
Colleague
Definition: A person you work with, especially in a professional setting.
- My colleague helped me with the project.
- She has many colleagues at her new job.
- We often collaborate with our colleagues on tasks.
Feedback
Definition: Information or comments about someone's performance or work.
- The teacher gave feedback on my essay.
- He appreciated the feedback from his peers.
- Constructive feedback helps improve skills.
Reception Area
Definition: A space where visitors are greeted and attended to.
- The reception area was beautifully decorated.
- She waited in the reception area for her appointment.
- The company’s reception area is welcoming.
Waiting
Definition: the act of staying in one place
- Waiting for the train can be boring.
- She spent her waiting time reading a book.
- He was waiting for his turn to speak.
Procedure
Definition: a series of steps to accomplish a task
- Follow the procedure to complete the assignment.
- The procedure for the experiment was explained.
- He learned the procedure for making cookies.
Arrangement
Definition: the way things are organized or set up
- The arrangement of flowers was beautiful.
- We made an arrangement for the meeting.
- The seating arrangement was changed last minute.
Vocabulary Words Every Front Office Receptionist Should Know | English B2 Level (Upper Intermediate)
16 Word
Correspondence
Definition: Written communication, often between people or organizations.
- She kept a correspondence with her pen pal in another country.
- The company values correspondence with its customers.
- Understanding correspondence is important in business communication.
Professionalism
Definition: The conduct, behavior, and attitude expected in a professional setting.
- Showing professionalism is important in any job.
- He demonstrated professionalism during the meeting.
- Her professionalism impressed the hiring manager.
Multitasking
Definition: The ability to manage multiple tasks at the same time.
- He is good at multitasking during busy hours.
- Multitasking can improve productivity in the workplace.
- She practiced multitasking while cooking and cleaning.
Communication
Definition: The process of sharing information between people.
- Good communication is key to teamwork.
- We use different methods of communication, like texting.
- Effective communication helps prevent misunderstandings.
Documentation
Definition: The act of providing written evidence or records; materials that provide information.
- Proper documentation is important for legal processes.
- She prepared the documentation for the project.
- The documentation helped clarify the procedures.
Organization
Definition: A group of people working together for a purpose.
- The organization helps people in need.
- She volunteers for a charity organization.
- The organization focuses on education and health.
Telephone
Definition: a device used to make voice calls over distances
- She called her friend on the telephone.
- The telephone has changed how we communicate.
- He answered the telephone with a smile.
Presentation
Definition: A display of information or ideas, often given to an audience.
- I prepared a presentation for my science project.
- Her presentation on wildlife was informative.
- We will have a presentation in class next week.
Efficiency
Definition: The ability to do something with minimum waste of time and resources.
- They improved the efficiency of their study habits.
- Efficiency is key in completing tasks quickly.
- She values efficiency in her daily routine.
Confidentiality
Definition: The state of keeping information secret or private.
- The company values the confidentiality of its clients.
- She signed an agreement to ensure confidentiality.
- Maintaining confidentiality is important in counseling.
Coordination
Definition: The organization of different elements to work together effectively.
- Good coordination is necessary for a successful event.
- They practiced for weeks to ensure coordination during the performance.
- Coordination among team members improves results.
Assistance
Definition: Help or support provided to someone in need.
- She offered assistance with the homework.
- The organization provides assistance to low-income families.
- He received assistance during his job search.
Problem-solving
Definition: The process of finding solutions to difficult or complex issues.
- Problem-solving skills are important in every job.
- They practiced problem-solving techniques in class.
- Her problem-solving abilities helped the team succeed.
Teamwork
Definition: The collaborative effort of a group to achieve a common goal.
- Teamwork is essential for successful projects.
- They emphasized the importance of teamwork in sports.
- Good teamwork improves group performance.
Technology
Definition: The use of scientific knowledge for practical purposes; tools and machines.
- Technology changes quickly in our world.
- She studies technology in school.
- They use technology to solve problems.
Maintenance
Definition: the process of keeping something in good condition
- Regular maintenance of the car is necessary.
- The maintenance team fixed the broken equipment.
- They schedule maintenance for the computers often.
Vocabulary Words Every Front Office Receptionist Should Know | English C1 Level (Advanced)
13 Word
Scheduling
Definition: The process of planning and organizing events, tasks, or activities.
- Scheduling classes helps students manage their time.
- He uses a planner for effective scheduling.
- Understanding scheduling improves organization skills.
Inquiries
Definition: Questions or requests for information.
- The teacher welcomed inquiries from her students.
- She made several inquiries about the program.
- His inquiries helped clarify the situation.
Hospitality
Definition: The friendly and generous reception of guests or strangers.
- The hotel is known for its excellent hospitality.
- She has a career in the hospitality industry.
- Hospitality is important in many cultures.
Customer Service
Definition: Support provided to customers before, during, and after purchasing products or services.
- Good customer service enhances customer satisfaction.
- They trained staff in effective customer service.
- He works in customer service and helps solve problems.
Protocol
Definition: A set of rules or procedures to be followed in certain situations.
- The protocol for the experiment was carefully followed.
- They established a protocol for handling emergencies.
- Understanding the protocol is important for safety.
Administrative
Definition: Related to managing and organizing tasks or operations.
- She works in an administrative role at the office.
- Administrative tasks include scheduling and filing.
- He has strong administrative skills.
Interface
Definition: The point where two systems meet and interact; a user-friendly design for software.
- The interface of the app is easy to use.
- He learned how to design a user interface.
- The new interface makes navigation simple.
Liaison
Definition: A person who helps facilitate communication and cooperation between groups.
- She served as a liaison between the school and parents.
- The liaison organized meetings to discuss the project.
- He was chosen for the liaison role because of his communication skills.
Rapport
Definition: A positive and trusting relationship between people.
- Building rapport is important for effective communication.
- She established rapport with her students quickly.
- Understanding rapport enhances personal and professional interactions.
Telephone Etiquette
Definition: the proper way to communicate on the phone
- Good telephone etiquette is important in business.
- She learned about telephone etiquette in her class.
- Using polite language is part of telephone etiquette.
Task Management
Definition: The process of organizing and prioritizing tasks to improve efficiency.
- Effective task management helps complete projects on time.
- She uses task management tools to stay organized.
- Learning task management skills is essential for success.
Orientation
Definition: The process of familiarizing someone with a new environment or situation.
- The orientation for new students will be next week.
- She attended an orientation for her summer internship.
- Understanding orientation helps ease transitions.
Workflow
Definition: The sequence of processes through which a piece of work passes from initiation to completion.
- Understanding workflow helps improve productivity.
- She designed a new workflow for the project team.
- Effective workflow management can streamline operations.
Vocabulary Words Every Front Office Receptionist Should Know | English C2 Level (Proficiency / Mastery)
5 Word
Itinerary
Definition: A plan or schedule for a journey, listing places to visit.
- He wrote an itinerary for their vacation.
- The itinerary included visits to several museums.
- She checked the itinerary for the school trip.
Clientele
Definition: The customers or clients of a business.
- The restaurant has a diverse clientele.
- She enjoys serving a loyal clientele.
- Understanding your clientele helps improve services.
Administration
Definition: The process of managing or running an organization; also refers to the group of people responsible.
- The school administration announced a new policy.
- She works in the hospital administration department.
- Effective administration is key to a successful project.
Telecommunication
Definition: The transmission of information over distances through electronic means, like phones and internet.
- Telecommunication has transformed how we communicate.
- He works in telecommunication and helps improve network services.
- Understanding telecommunication is crucial in the digital age.
Facilitation
Definition: The act of making a process easier.
- Facilitation helps groups reach decisions.
- She took a course in meeting facilitation.
- Good facilitation leads to productive discussions.
The word usage examples above have been gathered from various sources to reflect current and historical usage of the word . They do not represent the opinions of TranslateEN.com.
« Previous Word List: Vocabulary Words Every Game Producer Should Know
Next Word List: Vocabulary Words Every Front Desk Coordinator Should Know »