Vocabulary Words Every Patient Services Coordinator Should Know

Patient

Definition: Able to wait without getting angry.

• She is very patient with her students.
• It's important to be patient when learning.
• He waited patiently for his turn.

Patient in a sentence

Doctor

Definition: A person who is trained to treat medical conditions.

• The doctor helps people stay healthy.
• I went to the doctor for a check-up.
• She wants to be a doctor when she grows up.

Doctor in a sentence

Nurse

Definition: A trained person who cares for the sick or injured.

• The nurse helped me when I was feeling unwell.
• Nurses play an important role in hospitals.
• She is a kind nurse who works with children.

Nurse in a sentence

Hospital

Definition: A place where sick or injured people receive medical care.

• She was taken to the hospital after the accident.
• The hospital is open 24 hours a day.
• Doctors and nurses work hard in the hospital.

Hospital in a sentence

Clinic

Definition: A place where people receive medical treatment.

• He visited the clinic for a check-up.
• The clinic offers free vaccinations.
• The clinic is open every Saturday.

Clinic in a sentence

Appointment

Definition: A scheduled meeting or arrangement.

• I have a doctor's appointment this afternoon.
• She made an appointment to see the dentist.
• His appointment was confirmed by email.

Appointment in a sentence

Health

Definition: The state of being free from illness or injury.

• Eating fruits and vegetables is good for your health.
• Regular exercise helps improve your health.
• We should take care of our mental health as well.

Health in a sentence

Care

Definition: To look after someone or something; to be concerned about.

• I care about my family and friends.
• Please take care of your pets.
• The doctor will care for the patients.

Care in a sentence

Treatment

Definition: The way of dealing with a patient or condition; care given to someone.

• He received treatment for his illness.
• The treatment helped her recover quickly.
• They discussed treatment options with the doctor.

Treatment in a sentence

Medicine

Definition: A substance used to treat illness or injury.

• I took medicine to help with my cold.
• The doctor prescribed some medicine for her.
• It's important to take medicine as directed.

Medicine in a sentence

Help

Definition: To assist someone with something.

• Can you help me with my homework?
• She helped her mother in the kitchen.
• He always helps his friends.

Help in a sentence

Pain

Definition: An unpleasant feeling often caused by injury or illness.

• He felt pain in his leg after the fall.
• She took medicine to relieve the pain.
• The pain in her stomach made her uncomfortable.

Pain in a sentence

Wait

Definition: To stay in one place until something happens.

• Please wait for me after school.
• I will wait for my turn.
• He had to wait in line for tickets.

Wait in a sentence

Call

Definition: To use a name or term to refer to someone or something; to contact.

• She will call her friend after school.
• He answered the call on his phone.
• They decided to call the meeting for next week.

Call in a sentence

Room

Definition: A space within a building used for a specific purpose.

• I have my own room for studying.
• The hotel room has two beds and a bathroom.
• We need to clean our classroom room before guests arrive.

Room in a sentence

File

Definition: A collection of documents or data stored together.

• I need to organize my files on the computer.
• He saved the file in a new folder.
• Please check the file for the latest updates.

File in a sentence

Chart

Definition: A visual representation of data or information.

• We used a chart to show our progress.
• The chart displays the results of the survey.
• Can you read this chart for me?

Chart in a sentence

Visit

Definition: To go to see someone or a place.

• We will visit our grandparents this weekend.
• She wants to visit the museum during the school trip.
• I plan to visit my friend after school.

Visit in a sentence

Check

Definition: To look at something to verify its accuracy; a written order for payment.

• Please check your answers before submitting.
• He wrote a check to pay for the groceries.
• She will check the schedule for the meeting.

Check in a sentence

Test

Definition: A method of assessing knowledge or skills; an examination.

• She studied hard for the math test next week.
• He passed the driving test on his first try.
• The teacher gave a pop quiz as a test of understanding.

Test in a sentence

Service

Definition: The action of helping or doing work for someone.

• The restaurant provides excellent service to its customers.
• We offer a service to help students with their studies.
• Volunteering is a way to give back to the community through service.

Service in a sentence

Insurance

Definition: A contract that provides protection against financial loss.

• Car insurance helps pay for damages in an accident.
• I have health insurance to cover doctor visits.
• You should get insurance for valuable items.

Insurance in a sentence

Records

Definition: Documents or pieces of information that are kept for reference or evidence.

• The school keeps records of all student grades.
• She checked the records for attendance.
• Understanding records is important for organization.

Schedule

Definition: A plan that shows when tasks or events will happen.

• I have a busy schedule this week.
• She made a schedule for her study time.
• They checked the schedule for movie times.

Schedule in a sentence

Staff

Definition: a group of people employed to work for an organization

• The staff at the school are very helpful.
• She joined the staff as a teacher this year.
• The staff meeting is scheduled for Friday.

Staff in a sentence

Support

Definition: To help or provide assistance to someone or something.

• Friends should support each other.
• The community came together to support the event.
• We need to support local businesses.

Support in a sentence

Medication

Definition: A substance used to treat an illness or condition.

• He takes medication for his allergies.
• The doctor prescribed medication for her cough.
• She learned about different types of medication.

Medication in a sentence

Request

Definition: To ask for something formally or politely.

• He made a request for extra time on the assignment.
• She sent a request to join the club.
• Understanding how to make a request can improve communication.

Request in a sentence

Information

Definition: Facts or details about a subject.

• I need more information about the project.
• The teacher provides information on how to study.
• You can find information online for your research.

Information in a sentence

Form

Definition: The shape or structure of something; also can mean to create.

• The teacher asked us to fill out a form.
• He likes to form new ideas during discussions.
• Understanding the different forms of art can enhance appreciation.

Form in a sentence

Emergency

Definition: A serious situation requiring immediate action.

• Call 911 in case of an emergency.
• They practiced emergency drills at school.
• He handled the emergency with calmness.

Emergency in a sentence

Procedure

Definition: a series of steps to accomplish a task

• Follow the procedure to complete the assignment.
• The procedure for the experiment was explained.
• He learned the procedure for making cookies.

Procedure in a sentence

Referral

Definition: the act of directing someone to a different person or place

• She received a referral to a specialist for her condition.
• The doctor made a referral for further testing.
• He appreciated the referral to the best dentist in town.

Referral in a sentence

Record

Definition: To capture or store information; a written account of something.

• I will record the lecture for later.
• They set a new record in the race.
• She likes to record her thoughts in a journal.

Record in a sentence

Consultation

Definition: A meeting to discuss or seek advice on a topic.

• She had a consultation with a doctor.
• The consultation helped clarify their options.
• They scheduled a consultation for the project.

Consultation in a sentence

Follow-up

Definition: an action that comes after an initial action; checking on something

• She scheduled a follow-up appointment with the doctor.
• The teacher did a follow-up on the students’ progress.
• A follow-up email can help clarify any questions.

Symptoms

Definition: physical or mental signs of an illness

• Common symptoms of the flu include fever and cough.
• He noted the symptoms and reported them to the doctor.
• She learned to recognize the symptoms of allergies.

Diagnosis

Definition: The identification of a disease or problem based on symptoms.

• The doctor made a diagnosis after the exam.
• She received a diagnosis of a mild illness.
• He explained the diagnosis to the patient.

Diagnosis in a sentence

Consent

Definition: Permission for something to happen or agreement to do something.

• You need to get parental consent for the field trip.
• He gave his consent to share the information.
• Understanding consent is important in many situations.

Consent in a sentence

Eligibility

Definition: The quality of being qualified or suitable for something.

• Her eligibility for the scholarship was confirmed.
• They checked the eligibility criteria for the competition.
• Understanding eligibility helps in applying for programs.

Eligibility in a sentence

Documentation

Definition: The act of providing written evidence or records; materials that provide information.

• Proper documentation is important for legal processes.
• She prepared the documentation for the project.
• The documentation helped clarify the procedures.

Documentation in a sentence

Authorization

Definition: Official permission to do something.

• You need authorization to access the building.
• She received authorization to conduct the research.
• The school required authorization for the trip.

Authorization in a sentence

Scheduling

Definition: The process of planning and organizing events, tasks, or activities.

• Scheduling classes helps students manage their time.
• He uses a planner for effective scheduling.
• Understanding scheduling improves organization skills.

Scheduling in a sentence

Communication

Definition: The process of sharing information between people.

• Good communication is key to teamwork.
• We use different methods of communication, like texting.
• Effective communication helps prevent misunderstandings.

Communication in a sentence

Confidentiality

Definition: The state of keeping information secret or private.

• The company values the confidentiality of its clients.
• She signed an agreement to ensure confidentiality.
• Maintaining confidentiality is important in counseling.

Confidentiality in a sentence

Assessment

Definition: An evaluation or test to measure knowledge or skills.

• The teacher gave an assessment to check our progress.
• We will have a math assessment next week.
• Assessments help identify areas to improve.

Assessment in a sentence

Benefits

Definition: Advantages or positive results gained from something.

• The benefits of studying include better grades.
• She explained the benefits of exercise to her friends.
• There are many benefits to eating healthy foods.

Provider

Definition: A person or organization that supplies a service or product; a source of something.

• She is a healthcare provider for the community.
• They are a reliable provider of internet services.
• He works as a provider of educational resources.

Provider in a sentence

Coverage

Definition: The extent to which something is reported or included.

• The news coverage of the event was extensive.
• He checked the insurance coverage before the trip.
• The magazine provided great coverage of the festival.

Coverage in a sentence

Claim

Definition: To state something as a fact or to assert a right to something.

• He will claim his prize at the ceremony.
• She made a claim about her invention.
• You need to claim your lost items at the office.

Claim in a sentence

Registration

Definition: The act of signing up or enrolling for something.

• Registration for the event opens next week.
• He completed his registration for the conference online.
• Please ensure your registration is submitted on time.

Registration in a sentence

Services

Definition: Tasks or work performed to help others.

• The company offers various services, including cleaning and repairs.
• She provides tutoring services for students.
• Their services include delivery and customer support.

Services in a sentence

Compliance

Definition: Following rules or standards.

• The company is in compliance with safety regulations.
• They ensured compliance with the new laws.
• She checked for compliance with the guidelines.

Compliance in a sentence

Inquiry

Definition: the act of asking questions to gain information

• The teacher encouraged inquiry during the lesson.
• Her inquiry into science led to many discoveries.
• Understanding inquiry promotes critical thinking.

Inquiry in a sentence

Feedback

Definition: Information or comments about someone's performance or work.

• The teacher gave feedback on my essay.
• He appreciated the feedback from his peers.
• Constructive feedback helps improve skills.

Feedback in a sentence

Coordination

Definition: The organization of different elements to work together effectively.

• Good coordination is necessary for a successful event.
• They practiced for weeks to ensure coordination during the performance.
• Coordination among team members improves results.

Coordination in a sentence

Outreach

Definition: The act of reaching out to help others.

• Our outreach program helps the community.
• They organize outreach events every month.
• She volunteers for an outreach organization.

Outreach in a sentence

Resources

Definition: Materials or supplies that can be used.

• The library has many resources for students.
• We need to manage our resources wisely.
• Natural resources are important for our survival.

Policies

Definition: Official guidelines or rules that govern actions and decisions.

• The school has strict policies regarding attendance.
• Understanding policies is important for following rules.
• She reviewed the policies before signing the agreement.

Procedures

Definition: Established methods or steps for doing something.

• The procedures for the experiment were written down.
• Please follow the safety procedures carefully.
• They reviewed the procedures before starting the project.

Advocate

Definition: To support or argue for a cause or policy.

• She is an advocate for environmental protection.
• He advocates for better education in schools.
• Many people advocate for animal rights.

Advocate in a sentence

Engagement

Definition: An agreement to get married; involvement in an activity.

• Their engagement was announced last week.
• She has a strong engagement in her studies.
• The engagement party was a lot of fun.

Engagement in a sentence

Facilitation

Definition: The act of making a process easier.

• Facilitation helps groups reach decisions.
• She took a course in meeting facilitation.
• Good facilitation leads to productive discussions.

Facilitation in a sentence

Healthcare

Definition: The organized provision of medical care to individuals or communities.

• Access to quality healthcare is important for everyone.
• She works in healthcare to help patients.
• Healthcare systems vary from country to country.

Healthcare in a sentence

Integration

Definition: The process of combining or bringing together parts into a whole.

• The integration of technology in classrooms enhances learning.
• They worked on the integration of different cultures.
• Integration is important for a harmonious society.

Integration in a sentence

Navigation

Definition: The act of determining one's position and planning a route.

• The navigation system helped us find our way.
• Good navigation skills are important for sailors.
• She used a map for navigation during the hike.

Navigation in a sentence

Patient-centered

Definition: An approach that focuses on the patient's needs, preferences, and values in healthcare.

• Patient-centered care improves communication between doctors and patients.
• She learned about patient-centered practices in her training.
• The hospital promotes a patient-centered philosophy.

Reimbursement

Definition: The act of paying back money spent.

• He received reimbursement for his work expenses.
• The reimbursement process can take a few days.
• Understanding reimbursement policies is important.

Reimbursement in a sentence

Triage

Definition: The process of determining the priority of patients' treatments based on the severity of their condition.

• In an emergency, triage helps doctors manage patients.
• She learned about triage during her medical training.
• Effective triage can save lives in critical situations.

Triage in a sentence

Utilization

Definition: The act of using something effectively or efficiently.

• Utilization of resources is important for success.
• The team focused on the utilization of their skills.
• She studied utilization rates in her economics class.

Wellness

Definition: The state of being in good health; overall well-being.

• She practices yoga for her wellness.
• Wellness is important for a happy life.
• They promote wellness through healthy eating.

Wellness in a sentence

Advocacy

Definition: The act of supporting a cause or proposal.

• She is known for her advocacy for children's rights.
• Advocacy can lead to important changes in society.
• His advocacy work focused on environmental issues.

Advocacy in a sentence

Empathy

Definition: The ability to understand and share the feelings of another.

• She showed empathy toward her friend's situation.
• Empathy is important for building strong relationships.
• He learned about empathy in his social studies class.

Empathy in a sentence

Intervention

Definition: The act of intervening to prevent or alter a situation; often to improve conditions.

• The teacher's intervention helped the struggling student.
• They discussed intervention strategies in health class.
• The intervention was successful in improving outcomes.

Intervention in a sentence

Liability

Definition: the state of being responsible for something, especially in law

• He accepted liability for the accident.
• The company has a liability to its employees.
• Understanding liability is important in business.

Liability in a sentence

Methodology

Definition: A system of methods used in a particular area of study or activity.

• The researcher explained her methodology in the report.
• He learned different methodologies in his science class.
• Understanding methodology is important for conducting research.

Methodology in a sentence

Negotiation

Definition: A discussion aimed at reaching an agreement.

• The negotiation between the two companies took weeks.
• They entered into negotiation to settle the dispute.
• Successful negotiation requires good communication skills.

Negotiation in a sentence